If it doesn’t work for you, I would suggest you to download the latest divers for Windows 10 from the manufacturer’s website for both the Adapters, restart the system and check if the issue is resolved. Intel HD 4000 or AMD Radeon HD 4200), select Disable and then restart your computer. If you see 2 items under Display Adapters, right-click the integrated video card (e.g. Thank you for posting your query on Microsoft Community. Feel free to contact us for any further issues on Windows Operating System, we will be happy to help you. I would like to inform that, there will be a recommended resolution for all the computers, and if you select more than the recommended resolution the screen would not Search for the Recommended resolution and click onĪ windows pops up saying ' Keep these display settings', then select Please follow the below steps to change the resolution of the screen and check: How to: Install and Update drivers in Windows Windows key + X key when you are at desktop. Step 1: Update the Display Adapter driver. I suggest you to update the Display Adapter Drivers I understand the inconvenience that you are unable to change the screen resolution, we will help you with this issue. We appreciate your interest in Windows 10. Welcome and thank you for posting in Microsoft Community.

Windows 10 screen resolution locked